Maid Services

Cancellation Policy

Change Request Policy: All service change requests must be received within a 48 hour period prior to service date. (A service change is any request that alters the original service, such as skip requests, change of frequency, etc.) Customers are free to cancel services at any time without notice but may be subject to fees/charges as applied if a reasonable notice is not provided verbally or in writing to our office staff before the date of a scheduled service. Reasonable Notice is considered 48 hours to allow processing and submission of account changes to take effect. Requests received with less than 48 hours processing time may incur a prioritization fee to expedite your change request in advance of the next scheduled service date if required to avoid a more expensive fee/charge. Expedite processing availability is subject to change. Management is not responsible and will not reimburse/void invoices for services performed when cancel/skip request was submitted outside of 48 hour window as required.

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